How do you cancel a transmission while a document is being scanned?
Press 
on the control panel, or press [Stop] on the touch panel display.
on the control panel, or press [Stop] on the touch panel display.How do you cancel a transmission after the document has been scanned?
Press 
→ [Send] → [Job Status] → select the document that you want to cancel → press [Stop] → [Yes]. However, documents that are being sent may not be cancelled even if you press [Stop]. (See "Using the Status Monitor/Cancel Screen.")
→ [Send] → [Job Status] → select the document that you want to cancel → press [Stop] → [Yes]. However, documents that are being sent may not be cancelled even if you press [Stop]. (See "Using the Status Monitor/Cancel Screen.")Is the destination setting correct?
Check the destination setting of the recipient.
Is the destination stored in the Address Book correct?
Check the destination in the Address Book. (See "Editing Address Details.")
Has trouble occurred in the remote machine?
Check to ensure that the remote machine can receive documents. If it cannot, check to see whether the machine is turned OFF, is out of recording paper, or has insufficient available memory.
If you are sending an e-mail message or I-fax, are the SMTP Server and DNS Server settings correct?
Check the SMTP Server and DNS Server settings.
If you are sending to a file server, are the User and Password settings correct?
Check the User and Password settings, and send the document again.
If you are sending to a file server, are the shared folder settings correct?
Check the shared folder settings. (See "Setting Up a Computer as a File Server.")
Are unwanted documents stored in memory?
Check the TX Document and RX Document memory, and delete unnecessary documents and documents with errors from memory. (See "Fax/I-Fax Inbox" and "Access Stored Files.")
Is the platen glass clean?
Use your machine to make a copy of the document, and check it for streaks. If streaks appear, clean the platen glass. (See "Cleaning the Platen Glass/Underside of the Feeder.")
Is the Density setting set towards ' 
' (Light) and the Original Type setting set to 'Photo'?
' (Light) and the Original Type setting set to 'Photo'?Change the Density setting to ' 
' (Dark) and the Original Type setting to 'Text'. Try sending the document again. (See "Original Type" and "Density.")
' (Dark) and the Original Type setting to 'Text'. Try sending the document again. (See "Original Type" and "Density.")Does the machine have sufficient memory?
Delete the unnecessary documents and documents with errors from memory to increase the amount of available memory. (See "Scan and Store," "Fax/I-Fax Inbox," and "Access Stored Files.")
Are network settings specified?
Documents cannot be received if the appropriate network settings are not specified. Confirm this with your System Manager.
Are the e-mail/I-fax settings correctly set?
If the e-mail/I-fax settings are not correctly set, you cannot receive.
Is <SMTP RX> set to 'On' when receiving SMTP?
Set <SMTP RX> in Communication Settings in E-Mail/I-Fax Settings in Send in Function Settings (Settings/Registration) to 'On', turn the machine's power OFF, and then back ON.
Are the forwarding conditions in Forwarding Settings in Common Settings in Receive/Forward in Function Settings (Settings/Registration) set correctly?
Check the Forwarding Conditions, and inform the sender of those settings. (See "Checking/Changing Forwarding Settings.")
Is Forwarding Settings set to 'On' using [Validate/Invalidate]?
Forwarding Settings must be set to 'On' to be effective. (See "Forwarding Received Documents.")
Is there sufficient available memory?
Delete the unnecessary documents and documents with errors from memory to increase the amount of available memory. (See "Scan and Store," "Fax/I-Fax Inbox," and "Access Stored Files.")
Delete the unnecessary documents from the Confidential Fax Inboxes. (See "Fax/I-Fax Inbox.")
Is there sufficient available memory?
Delete the unnecessary documents and documents with errors from memory to increase the amount of available memory. (See "Fax/I-Fax Inbox" and "Access Stored Files.")
Delete unwanted documents from the Memory RX Inbox. (See "Fax/I-Fax Inbox.")
Is the platen glass of the sender's machine clean?
Make a few copies using your machine. If the copies are not streaked, the problem is in the sending party's machine. Contact the sender and ask them to send the document again.
Are documents being sent at a high resolution?
It is recommended that you send documents containing text only in a lower resolution.