» Print » Setting the Machine (PS/PCL/UFR II Printer) » When a Message Is Displayed
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When a Message Is Displayed
If the machine is unable to print for some reason, the Error indicator lights up and a message indicating the cause of the problem is displayed on the touch panel display. When these messages are displayed, take the appropriate action to solve the problem.
NOTE
If a message indicating another problem occurs at the same time as the first error message, a warning message will not be displayed.
If the message is shown with the "Error Skip" mark, you can bypass the error and continue printing by pressing [Error Skip]. However, if you do this, print data may be lost or the data may not be printed correctly. If you want to cancel the procedure, cancel the print job to remove the cause of the problem, and print the data again.
For instructions on performing an error skip from the touch panel display, see "Skipping an Error during Printing."
For instructions on cancelling a print job from the touch panel display, see "Cancelling Print Jobs."
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E730-1001 PDL Initialize Error (Service Call)
Cause
An error occurred during the initialization of the printer function.
Remedy
Perform a printer reset to try to initialize the function again. (See "Reset Printer.") If this error persists, contact your local authorized Canon dealer.
E730-100A PDL Service Call (Service Call)
Cause
An internal error has occurred.
Remedy
Perform a printer reset to try to initialize the function again. (See "Reset Printer.") If this error persists, contact your local authorized Canon dealer.
E730-100B PDL Font Error (Service Call)
Cause
A master font error has occurred.
Remedy
Perform a printer reset to try to initialize the function again. (See "Reset Printer.") If this error persists, contact your local authorized Canon dealer.
PDL DLG Unknown Error
Cause
An error occurred during the image processing.
Remedy
Perform a printer reset to try to initialize the function again. (See "Reset Printer.") Please note that resetting the printer deletes print jobs in progress and print jobs in the machine's memory. If this error persists, contact your local authorized Canon dealer.
PDL Font Memory Full (Error Skip)
Cause
The machine's memory space allocated for fonts is full and printing cannot proceed.
Remedy
Change the font setting in the printer driver and try printing again. Alternatively reduce the complexity of the print job by reducing the number of fonts that need to be downloaded to the machine.
PDL HD Error (Error Skip)
Cause
The machine has reported a hard disk error.
Remedy
Perform a reset and try printing again. (See "Reset Printer.") If the problem persists, contact your local authorized Canon dealer.
PDL Image Memory Full (Error Skip)
Cause
The machine's memory space allocated for images is full and printing cannot proceed.
Remedy
Change the image setting in the printer driver and try printing again.
Alternatively reduce the complexity of the print job by reducing the number of images that need to be downloaded to the machine.
PDL IMG Initial. Err
Cause
An error occurred during the initialization of the function.
Remedy
Cancel the job and then perform a printer reset to initialize the function again.(See "Reset Printer.") If this error persists, contact your local authorized Canon dealer.
PDL IMG Invalid Data (Error Skip)
Cause
There is data in the TIFF or JPEG images that cannot be processed by the machine.
Remedy
Cancel the job and try printing the data again.
PDL IMG Process. Error
Cause
An error occurred while processing data.
Remedy
Cancel the job and then perform a printer reset to initialize the function again.(See "Reset Printer.") If this error persists, contact your local authorized Canon dealer.
PDL IMG Work Memory Full (Error Skip)
Cause
There is not enough memory necessary to process TIFF or JPEG images.
Remedy
Cancel the job and try printing the data again.
PDL L. PAPER+1200dpi Err
Cause
There is not enough memory necessary to process printing because 'Resolution' is set to [1200 dpi] when printing on large scale paper.
Remedy
Set 'Resolution' in the printer driver to [600 dpi] and print again.
NOTE
You can also perform the same procedure from the touch panel display. (See "Resolution.")
PDL Macro Memory Full (Error Skip)
Cause
The machine's memory space allocated for macros is full and printing cannot proceed.
Remedy
Change the macro setting in the printer driver and try printing again.
Alternatively reduce the complexity of the print job by reducing the number of macros that need to be downloaded to the machine.
PDL Memory Full (Error Skip)
Cause
The machine's memory is full and printing cannot proceed.
Remedy
Change the mode setting in the printer driver and try printing again, or reduce the complexity of the print job by reducing the number of fonts, macros, images, or patterns that need to be downloaded to the machine.
PDL Pattern Memory Full (Error Skip)
Cause
The machine's memory space allocated for patterns is full and printing cannot proceed.
Remedy
Change the pattern setting in the printer driver and try printing again. Alternatively reduce the complexity of the print job by reducing the number of patterns that need to be downloaded to the machine.
PDL PDF Data Decode Err
Cause 1
The password you entered to print the PDF file is incorrect.
Remedy 1
Enter the correct password from the Remote UI and print the data again.
Cause 2
The Security settings in the PDF file do not allow printing.
Remedy 2
Change the setting to allow printing.
PDL PDF Error
Cause
PDF data that cannot be processed by the machine was sent.
Remedy
Contact your local authorized Canon dealer.
PDL PDF Memory Full
Cause
The machine's memory space allocated for PDF is full and printing cannot proceed.
Remedy 1
After cancelling the print job, optimize the PDF in Adobe Acrobat and reduce the size of the data you are going to print at one time, such as by resetting the resolution to an appropriate level, and try printing again. (See the Adobe Acrobat Help.)
Remedy 2
After cancelling the print job, reduce the number of pages to print at one time by dividing the PDF data you are going to print in Adobe Acrobat into several files, before trying to print again. (See the Adobe Acrobat Help.)
Remedy 3
After cancelling the print job, open the data in the application software and print again via the printer driver. (See the Adobe Acrobat Help.)
PDL UFR II DL Mem. Full (Error Skip)
Cause
There is not enough memory to register the character set.
Remedy 1
Set the Graphics Mode in the UFR II printer driver to 'Raster Mode' and print the data again. (See the Help function on the UFR II printer driver.)
Remedy 2
After cancelling the print job, reset the printer to increase the amount of available memory and print again. (Note that print data in memory such as secured print jobs and any jobs being processed will be deleted.) (See "Reset Printer.")
Remedy 3
Perform [Error Skip] and continue printing. However, the data will not be printed correctly.
NOTE
If 'Auto Continue' is set to [On], this error is skipped automatically. (See "Auto Continue.")
PDL UFR II Invalid Data
Cause
An error occurred while processing data in UFR II custom mode.
Remedy
After cancelling the print job, try printing again with a printer driver version that is compatible with the machine.
PDL UFR II Layout Error (Error Skip)
Cause
The page layout cannot be processed due to lack of memory.
Remedy 1
Set the Graphics Mode in the UFR II printer driver to 'Raster Mode' and print the data again. (See the Help function on the UFR II printer driver.)
Remedy 2
After cancelling the print job, reset the printer to increase the amount of available memory and print again. (Note that print data in memory such as secured print jobs and any jobs being processed will be deleted.) (See "Reset Printer.")
Remedy 3
Perform [Error Skip] and continue printing. However, the data will not be printed correctly.
NOTE
If 'Auto Continue' is set to [On], this error is skipped automatically. (See "Auto Continue.")
PDL UFR II Version Err (Error Skip)
Cause
The machine received data from an incompatible UFR II version.
Remedy 1
Install a UFR II printer driver for use with the imageRUNNER ADVANCE 6075/6075i/6065/6065i/6055/6055i and print the data again.
Remedy 2
Perform [Error Skip] and continue printing. However, the data will not be printed correctly.
PDL UFR II Work Mem Full (Error Skip)
Cause
The work memory for the UFR II mode is full.
Remedy 1
Set the Graphics Mode in the UFR II printer driver to 'Raster Mode' and print the data again. (See the Help function on the UFR II printer driver.)
Remedy 2
After cancelling the print job, reset the printer to increase the amount of available memory and print again. (Note that print data in memory such as secured print jobs and any jobs being processed will be deleted.) (See "Reset Printer.")
Remedy 3
Perform [Error Skip] and continue printing. However, the data will not be printed correctly.
NOTE
If 'Auto Continue' is set to [On], this error is skipped automatically. (See "Auto Continue.")
PDL Warning
Cause
An internal error has occurred for the printer function.
Remedy
Perform a printer reset to try to initialize the function again. If this error persists, contact your local authorized Canon dealer.