If a paper jam occurs in the main unit area, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.
 CAUTION |
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The fixing unit and its surroundings inside the machine may become hot during use. When removing jammed paper or when inspecting the inside of the machine, do not touch the fixing unit and its surroundings, as doing so may result in burns or electrical shock.
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IMPORTANT
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If the Shift Tray or Copy Tray is attached to the main unit, follow the procedure that appears on the touch panel display to remove the jammed paper. (See "Shift Tray-E1/Copy Tray-Q1 (Optional).")
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1.
Open the front cover of the main unit, and pull out the fixing transport unit.
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2.
Remove any jammed paper from the left guide.
3.
Remove any jammed paper from the fixing unit.
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IMPORTANT
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If you cannot pull out the jammed paper, proceed to the next step. Do not pull out jammed paper by force, as this may leave torn pieces inside the machine and cause the machine to malfunction.
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4.
Remove any jammed paper from the lower guide.
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5.
Remove any jammed paper from the fixing unit.
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6.
Push the fixing transport unit back into its original position, and close the front cover.
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7.
Follow the instructions on the touch panel display.