» Print » Setting the Machine (PS/PCL/UFR II Printer) » Responding to Error Messages » Resetting the Machine after a Service Call Message
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Resetting the Machine after a Service Call Message
If a Service Call message occurs (Exxx-xxxx, where x represents a number), use the following procedure to clear the message.

1.
Press .
2.
Press [Function Settings] → [Printer] → [Printer Settings].
When a Service Call error occurs, the normal Printer Settings screen does not appear and only the Reset Printer screen appears.
3.
Press [Utility] → [Reset Printer].
IMPORTANT
If the Service Call error message still appears after you have performed this procedure, make a note of the number of the message and contact your local authorized Canon dealer with the number of the message and the conditions when the error occurred.