» Problem Solving » Clearing Paper Jams » Document Insertion/Folding Unit-H1 (Insertion Unit) and Document Insertion Unit-L1 (Optional)
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Document Insertion/Folding Unit-H1 (Insertion Unit) and Document Insertion Unit-L1 (Optional)

If a paper jam occurs inside the insertion unit of the Document Insertion/Folding Unit or Document Insertion Unit, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.
Insertion Unit (Document Insertion/Folding Unit)
Document Insertion Unit
Inside the Insertion Unit (Document Insertion/Folding Unit)
Document Insertion Unit
CAUTION
The insertion unit of the Document Insertion/Folding Unit or the Document Insertion Unit may interfere with the External 2 Hole Puncher, External 2/4 Hole Puncher, External 4 Hole Puncher, or the finisher when clearing jams. Lift up the insertion unit before removing jams from the External 2 Hole Puncher, External 2/4 Hole Puncher, External 4 Hole Puncher, or the finisher.
Insertion Unit
1.
Open the top cover of the Document Insertion/Folding Unit or Document Insertion Unit.
2.
Remove any jammed paper from the top cover.
1. Remove all of the paper that is not jammed.
2. Remove any jammed paper.
3. Close the top cover.
3.
Open the front cover and the insertion unit.
1. Open the front cover.
2. Open the insertion unit.
4.
Remove any jammed paper from the delivery unit.
1. Open the delivery unit.
2. Remove any jammed paper.
3. Close the delivery unit.
5.
Close the insertion unit and the front cover.
1. Close the insertion unit.
2. Close the front cover.
6.
Follow the instructions on the touch panel display.
Inside the Insertion Unit
1.
Open the front cover of the Document Insertion/Folding Unit or Document Insertion Unit.
2.
Open the upper delivery guide.
3.
Remove any jammed paper.
4.
Close the upper delivery guide.
5.
Open the lower delivery guide.
6.
Remove any jammed paper from the lower delivery guide.
1. Remove any jammed paper.
2. Close the lower delivery guide.
7.
Close the front cover.
8.
Follow the instructions on the touch panel display.