List of Error Messages (Authentication Information Setting)

This section explains the various messages that appear on the display, along with possible causes and remedies.

If the machine displays an error message, follow the instructions on the display.

The following is a list of error messages, along with their possible causes and remedies.

Settings are incorrect.
- Check to see if the password is incorrect.
- Enter Dept. ID within 7 digits.
- Check to see if the Department. ID is registered with the device.

The [Department ID] is incorrect.Enter an integer for the [Department ID].

The [Department ID] is not entered.

Could not set authentication information because an error occurred.

Could not delete authentication information because an error occurred.

Authentication Information SettingsCould not set authentication information because an error occurred.

Authentication Information SettingsCould not delete authentication information because an error occurred.

Settings are incorrect.

- Check to see if the password is incorrect.

- Enter Dept. ID within 7 digits.

- Check to see if the Department. ID is registered with the device.

Cause	Authentication information cannot be set because the entered Dept. ID does not exist, or the password is incorrect.
Remedy	Enter the correct Dept. ID and password registered for the machine.

The [Department ID] is incorrect.
Enter an integer for the [Department ID].

Cause	The Department ID that was entered is a positive integer, but the registered Department ID is not a positive integer.
Remedy	Enter the correct password registered in the machine as the Department ID.

The [Department ID] is not entered.

Cause	The Department ID is blank.
Remedy	Specify the Department ID.

Could not set authentication information because an error occurred.

Cause	The authentication number could not be set because an unspecified error has occurred.
Remedy	Contact your local authorized Canon dealer.

Could not delete authentication information because an error occurred.

Cause	The authentication information could not be delete because an unspecified error occurred.
Remedy	Contact your local authorized Canon dealer.

Authentication Information Settings
Could not set authentication information because an error occurred.

Cause	The entered user name or password is incorrect, or an unspecified error occurred.
Remedy	Set the authentication information again after entering the correct user name and password.

Authentication Information Settings
Could not delete authentication information because an error occurred.

Cause	The authentication information could not be deleted because an unspecified error occurred.
Remedy	Contact your local authorized Canon dealer.