Does the machine have sufficient memory?

Erase unnecessary documents and documents with errors from memory to increase the amount of available memory. (See "Erasing Received Documents" and "Mail Box.")

Are network settings specified?

Documents cannot be received if the appropriate network settings are not specified. Confirm this with your System Manager.

Is the RX password set in your machine?

If Receive Password is set in Fax Settings in Communications Settings in System Settings (from the Additional Functions screen), documents can be received only from senders that use the correct password. Confirm this with your System Manager. (See "Fax Settings.")

Are the forwarding conditions in Forwarding Settings in System Settings (from the Additional Functions screen) set correctly?

Check the Forwarding Conditions, and inform the sender of those settings. (See "Forwarding Settings.")

Is Forwarding Settings set to 'On' using [Validate/Invalidate]?

Forwarding Settings must be set to 'On' to be effective. (See "Forwarding Settings.")

Is there sufficient available memory?

Erase unnecessary documents and documents with errors from memory to increase the amount of available memory. (See "Erasing Received Documents" and "Mail Box.")

Erase unnecessary documents from the Confidential Fax Inboxes. (See "Erasing Received Documents.")

Is there sufficient available memory?

Erase unnecessary documents and documents with errors from memory to increase the amount of available memory. (See "Erasing Received Documents" and "Mail Box.")

Erase unwanted documents from the Memory RX Inbox. (See "Erasing Received Documents.")

Is the platen glass of the sender's machine clean?

Make a few copies using your machine. If the copies are not streaked, the problem is in the sending party's machine. Contact the sender and ask them to send the document again.

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