e‑Manual TopContentsHelpGlossary
Category
Top » Problem Solving » Clearing Paper Jams » Paper Deck Unit-A1/Paper Deck Unit-D1 (Optional)

Category Top

Before Solving Problems

Clearing Paper Jams

Screens Indicating the Locations of Paper Jams

Main Unit (Fixing Transport Unit)

Multi-Purpose Tray

Inside the Upper and Lower Right Covers

Paper Drawers 1 and 2

Paper Drawers 3 and 4

Feeder (Duplex Color Image Reader Unit-C1) (Optional)

Paper Deck Unit-A1/Paper Deck Unit-D1 (Optional)

Document Insertion/Folding Unit-H1 (Insertion Unit) and Document Insertion Unit-L1 (Optional)

Document Insertion/Folding Unit-H1 (Folding Unit) (Optional)

External 2 Hole Puncher-A1, External 2/4 Hole Puncher-A1, and External 4 Hole Puncher-A1 (Optional)

Staple Finisher-E1/Booklet Finisher-E1 (Optional)

Booklet Finisher-E1 (Optional)

Shift Tray-E1/Copy Tray-Q1 (Optional)

Clearing Staple Jams

Staple Finisher-E1/Booklet Finisher-E1 (Optional)

List of Error Messages (Self-Diagnostic Display)

List of Error Messages (Error Codes without Messages)

If Memory Becomes Full during Scanning

Service Call Message

When the Power Does Not Turn ON

Printer/Fax Driver Troubleshooting

Collapse all|Expand all
Paper Deck Unit-A1/Paper Deck Unit-D1 (Optional)
If a paper jam occurs in the Paper Deck Unit-A1 or Paper Deck Unit-D1, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.
Paper Deck Unit-A1
 Paper Deck Unit-D1
NOTE
If a paper jam occurs inside the Paper Deck Unit-A1 or Paper Deck Unit-D1, you can remove the jammed paper by following the procedure described below. This manual uses the Paper Deck Unit-A1 as an example.

1.
Move the Paper Deck Unit-A1 away from the main unit, and remove any jammed paper from the feeding area.
1. Press the release button.
2. Move the Paper Deck Unit-A1 away from the main unit.
3. Remove any jammed paper.
Paper can also be jammed in the feeding slot on the side of the main unit. Remove any jammed paper from the feeding slot.
2.
Open the paper deck, and remove any jammed paper.
1. Press the open button.
2. Open the paper deck.
The inside lifter descends automatically.
IMPORTANT
If the machine is in the Sleep mode (the touch panel is not displayed, and only the main power indicator is lit), you may not be able to open the paper deck. In this case, press the control panel power switch to reactivate the machine, and then press the open button on the Paper Deck Unit-A1.
3. Remove any jammed paper.
Look carefully, as jammed paper may be difficult to see.
3.
Close the paper deck, and reconnect the Paper Deck Unit-A1 to the main unit.
1. Close the paper deck.
2. Reconnect the Paper Deck Unit-A1 to the main unit.
If you are using Paper Deck Unit-D1, place your hand where the hand symbol () is located on the paper deck unit and reconnect it to the main unit.
4.
Follow the instructions on the touch panel display.